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Wireless Expense Management Reporting Many medium to large organizations utilize a variety of mobile management software and wireless inventory solutions whether purchased or created internally. Specifically on the Wireless side, we see many of those companies strive to provide the managers and directors with the ability to see wireless information of the employees under their leadership, using their expense management tools. This information ranges from summary detail (employees wireless plans, usage, features, device, costs associated) to actual calling detail. This detail proves important so managers can see user spend variance, approved voice and data plans and features, see call detail as needed, validate the users that are hitting their wireless budget, and ultimately reduce telecom expenses. To get this data, it's necessary to receive the appropriate electronic reporting monthly from your wireless vendors. The major hurdle with this is that all vendor electronic reporting formats are different. This is where the expertise of the Telecom Expense Management company like Valicom can assist. We have the ability and proven expertise to take those different electronic reports from any vendor and filter them into one customized format that can be uploaded into your management system, thus allowing you to utilize this visibility for users with all of your wireless vendors. Wireless data visibility is a great way better manage your wireless expenses, and provide a clear picture of what is hitting your wireless bottom line.
 Last but not least in our six part journey on telecom cost management is one of the biggest hurdles to getting a good deal. Telecom contract negotiation. You MUST negotiate with your vendors, no matter how large or small your firm is. And preferably BEFORE renewal time arrives. Do some homework on what you’re paying now, what competitors are offering, and what current marketing specials your vendor is offering. That will give you some idea of the pricing landscape. But realize that no one is going to give you a great deal right off the bat. They have all the cards, and you're just guessing. That is why it never hurts to get some telecom benchmarking data from a TEM firm, so you know what you should be paying. Then take that information to the bargaining table, or put out a new RFP. A telecom audit team can help with you with that too, if you want to bring in the big guns. But the main point, no matter how you go about it, is to never shy away from asking for a better deal – you won’t get anything if you don’t ask. These few tasks are just the beginning of a path to strong telecom expense management. But even baby steps can offer savings, that over time can grow.
Almost there. And you're probably sick of me talking about all this extra WORK I think you should do to reduce telecom expenses. But then now you know why some people give up and outsource it to a telecom audit team. But it's also why we built our new Clearview TEM software tool that we deliver via the web. It's easy to learn, not too expensive and it makes all this a whole lot easier.  But that's not what you're here to read about. So onward and upward. What's Step Five, you ask? Stepping on the smart phones. In other words - managing your wireless expenses, mobile phone management, mobile management, whatever you choose to call it. It means implementing a wireless policy. Standardize what your people can buy, what plans they can utilize, what features they have, etc. This allows you to better negotiate and track wireless costs. As your wireless device options continue to erupt, the ability to properly manage these devices and their associated costs will continue to be a challenge to all organizations. Gartner states: "Defining corporate user requirements and policy is essential for all sizes of organizations, and although every company will need a unique policy, there are key areas that every policy should contain." Wireless expense management is the current focus of most Information Technology and Telecommunication departments. To help with this task, we offer a Wireless Policy template to get you started. Stay tuned for Part Six - Talk softly but carry a big stick. Contract negotiation......
There are several models used by mid-market companies for telecom expense management. These models include manual processes performed internally, outsourced services, homegrown applications, on-demand software-as-a-solution (SaaS) solutions and on-premise vendor solutions.  Manual processing includes the use of spreadsheets and other labor-intensive processes to manage telecom expenses. Outsourced services involve a 3rd party that performs all or part of the end-to-end processing of telecom bills including processing and paying the invoices, auditing and analysis for savings opportunities, management of assets such as lines, circuits and devices, and providing deliverables and reports for informational purposes. Homegrown applications include the development of an internal database to assist organizations in managing their expenses. SaaS involves providing self-serve, web-based software and back-office services that enable corporate business analysts to perform telecom expense management in-house, implementing savings opportunities themselves. On-premise solutions involve licensed software that is loaded on a server at the customer’s premises for the purposes of managing telecom costs. So, what are the common approaches to managing telecom expenses today? To find out more, check out this link to my earlier blog on this topic entitled "Mid-Market Companies' Current Approach to Managing Telecom Expenses" or download Valicom's whitepaper entitled "Can TEM SaaS Solutions Lower Telecom Expense For Mid-Market Companies?" or register to stream a webinar sponsored by Valicom about this topic.
The market for Telecom Expense Management software is getting crowded. Not much more than five years ago, our challenge was mostly centered around educating organization that Telecom Expense Management companies existed and that there is an entire industry whose goal is to reduce business costs, perform telecom audits and provide telecom cost management software. Now, the word is out and the challenge has shifted to differentiating one expense management solution from another.
 The good news here is that the consumer has choices and is in a position to be a little picky. When it comes to this pickiness, the savvy buyer is wise to make sure that any telecom expense management software solution can serve as an audit workbench as well as an information repository. This is to say that any TEM software is going to give you reports, trending, and a way to organize your expenses at a glance. What can differentiate a select few from the many are additional tools to give you the power to perform telecom auditing, expense analysis, and other activities to reduce business costs.
Even if you use a third party telecom expense management firm to help you today, who knows what the future holds? Today you may outsource certain functions that tomorrow you may want to take in house. All things being equal, a true workbench that provides customizable audit screens, issue tracking and resolution, and tools for optimizing telecom expenses, in addition to access to information, could save a lot of time and money in the long haul. Let the telecom expense management workbench be your key to hammering the fat out of your telecom expenses. –SAM
www.valicomcorp.com
In recent times, the old problem of “too many Chiefs and no Indians” has become a rare problem indeed. While eliminating Chiefs sounds great to the San Diego Chargers, Chiefs are now greatly outnumbered and not enough of us in the world of Telecom Expense Management are hailing to the Chiefs still standing. We’re talking about Chief Operating Officers, Chief Financial Officers, or even non-chiefs who still need expense analysis capabilities that don’t drag them into telecom auditing details. These Chiefs want snap-shot views for macro-level telecom cost management, reducing telecom expenses, and generally getting a handle on telecom expense control.
Enter the management dashboard, a feature which should be an effective part of any telecom cost management software. A proper dashboard will keep live telecom trending information that is current and accurate. It provides a quick and easy-to-understand view of telecom expenses and how best efforts to reduce telecom expenses are actually working. Most of all, the dashboard should be readily available and easy to access with telecom expense trending information being available when and where needed.
With a proper dashboard, telecom expense management can be attacked from both a detail level as well as a management and any expense management solution will address this. Find the right Telecom Expense Management company and you too will find paradise by the dashboard light. –SAM
www.valicomcorp.com
Have you ever wondered what the most common mid-market approach is to managing telecom expenses today?
During a recent AberdeenGroup telecom expense management webinar sponsored by Valicom on the topic of SaaS TEM Solutions for the mid-market, there was an informal poll conducted with 75 mid-market attendees around the question “ What is your current approach to managing telecom expenses?” The results of the responses are shown in the graph below:
This poll indicated that the majority of attendees used an internal manual processing approach to telecom expense management. Contingency audits comprised the majority of outsourced services available to mid-market companies, and other telecom expense management solutions are virtually non-existent for medium-sized businesses.
Greater telecom expense complexities drive larger organizations to deploy homegrown applications and on-premise software; however they tend to be too complex and costly for mid-market companies. According to Hyoun Park, Research Analyst, Telecom and Unified Communications at AberdeenGroup: "AberdeenGroup research shows a large need with middle market organizations for on-demand telecom expense management solutions. This TEM technology brings the control and cost efficiencies of large enterprise expense management to mid-market corporations who have historically lacked the internal resources and expense volume to realize benefits."
To find out more about the benefits of TEM software SaaS solutions for the mid-market, click on this link to Valicom's whitepaper entitled "Can TEM SaaS Solutions Lower Telecom Expenses For Mid-Market Companies?" OR go to this link to download a streaming video of the webinar sponsored by Valicom about this topic.
During a recent webinar, sponsored by Valicom, featuring AberdeenGroup research on the topic of SaaS TEM solutions for the mid-market, there was an informal poll conducted with 75 mid-market attendees responding to the question: “What are the top pressures your company is facing to control telecom costs?” The results are shown in the graph below:  As you can see, the majority of companies (72%) responded that organizational pressure to reduce operational (including telecom) costs, was the business driver to control telecom expenses. So the business need is there, but what are they doing about it? Find out what they are doing about it by clicking on this link to Valicom's whitepaper entitled "Can TEM SaaS Solutions Lower Telecom Expenses For Mid-Market Companies?" OR go to this link to download a streaming video of the webinar sponsored by Valicom about this topic.
Variable cellular costs can add up quickly. Most of the time you don't know they are going to happen until they hit your bottom line. Then, OUCH! you certainly feel it. If these costs aren't being watched and controlled it can happen month after month and really add up. Variable costs include text messaging, downloads, and - with most carriers new data plan changes - data overages. The traditional way to track and control these expenses would be to look through each carrier's invoices either by paging through paper or pulling reports from online billing access. It seems like the carriers make this hard to do, which may be strategic as they are big money makers. And since most businesses have more than one cellular carrier, pulling reports can become cumbersome. Valicom can help with this. As a part of our web-based Clearview software and bill payment services, we house all of this detailed billing information in one place for you. A one stop shop to look for the information you need to control your telecom expenses. This information can be viewed by user (shown below), or pulled via one easy-to-use report. Along with the usage information, the users monthly plans can be stored in the same tool.  There are even further uses for this information. Does your Department head have a question on how many minutes an employee is using? Would your IT team like to cancel unused aircards? This can all be done by using the information stored in the Clearview telecom expense management software tool. If you would like more information please contact us to schedule a customized demo of how Clearview can work for you.
The coming wave, and how it can totally blow your telecom expense budget....
A new IDC/Unisys report shows that managing the rise of consumer devices and apps in use in the workplace is taking many IT departments by surprise. At a time of slim budgets and tight staffing, the new wave of computers, smart phones, audio players, tablets, and eBooks is adding yet another layer of complexity to an already overburdened department. Many of the remote or roaming staff using these tools, referred to as "iWorkers" "don't often differentiate among activities, devices, and applications used for work and those used for personal pursuits,'' said John Gantz, IDC chief research officer, who authored the Unisys-sponsored report, "A Consumer Revolution in the Enterprise." "The pressure on IT organizations to integrate consumer-oriented devices and applications will only increase as younger workers, who have grown up in a world of texting, social networking, and smartphones, make their mark in the workplace," said Gantz. For example, IDC is projecting that the number of employees using smartphones at work will rise from 90 million at the end of 2009 to 160 million through 2014 in enterprises with 500 or more employees. And the number of smartphones apps will hit 500,000 this year, according to the IDC research. "We're not heading toward an age of total mobility. We're essentially there,'' said Alex Manfrediz, an IDC project manager on the study. "Having mobile devices and access to information anywhere, whether WiFi or not, that is fully expected." Manfrediz said the study confirmed a lot of blurring of the lines between personal and business activities, but understanding the scope was one of the more interesting findings. "Employees are telling us they're doing it significantly and employers are aware of it but feel there is a disconnect" between the level of control and employees wanting more and more access. *
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 The data in this new report only underscores the rapid ascension of telecom expense management as a key business cost reduction factor. All those people, using all those devices and data plans, are going to blow your budget. Big time. Unless you get on top of it NOW!
It's time to implement telecom expense control NOW as part of a mobile phone management plan, including a good wireless policy. Adopting a rapidly deployable, web-based tool like Clearview, which has little to no impact on IT resources, can help save the day. Read more and check out a demo of Clearview.
* Read more on this article here...
As you know, broadband internet pricing and speeds are a constantly changing environment. Whether you have cable or DSL, the pricing and speeds are improving all the time. However, these upgrades don’t always automatically apply to your locations with existing service in place. While sometimes, a carrier may upgrade your service without informing you, that’s not always the case, especially with DSL. When conducting a telecommunication invoice audit, it’s important that you engage the vendors on these improvement opportunities for cable internet and DSL. When reaching out to your vendor contact or customer service representative, inquire about improved speed options available at your location for a reduced or equivalent price. If you haven’t done this within a year, odds are in your favor. This effort can also succeed even if you’re under an existing contract for your cable internet or DSL. You’ll want to do some product research prior to reaching out to the vendor. With accurate knowledge of the current product your vendor is marketing you’ll often find that there are better speeds available for less money. This will give you the approach you need to succeed in a new contract negotiation, as the vendor will typically be receptive to an extension of terms for the new speed and price. This is just another way to reduce telecom expenses when conducting an audit, and you may get improved performance out of it as well.
Mike
Sometimes the critical success factor in telecom cost reduction efforts may all come down to the approach or the "framework" used to guide the process. How does your company stack up? Do you have the focus required to target your specific objective? Telecom cost management is not necessarily as easy as it sounds. This process requires a vast amount of industry experience and knowledge.  During a recent webinar, where Aberdeen shared information specific to the TEM industry, they reviewed their methodology for identifying " Best in class", Industry average and Laggards. They refer to their framework as P.A.C.E. Which category do you want to be classified in? Who sets out to be average?
P.A.C.E. stands for:
Pressures: top-down desire to reduction telecom costs Actions:what action are you taking to realize the reduction and control? Capabilities: - Process
- Organizational
- Knowledge Management
- Performance Management
Enablers: 
How much money can your organization stack up using the best in class methodology? Identifying the "action" to be taken, then "acting" on it is the key. Don't miss the opportunity to reduce telecom expenses before the fiscal year end. there is still plenty of time if you take action now! Knowledge is power...
I had the privilege of meeting with a Telecom team and their Manager recently. I had been asked by them to come and demo our new Telecom cost management software tool, Clearview-as-a-Service (CaaS).
The team was a really solid group. They ticked off some impressive stats, achievements and successfully completed projects. I was impressed.
During the demo, I began to talk about the bible of all things Telecom - the Customer Service Record (CSR) and how the information pulled from the CSR was absolutely accurate, stored and reported on. I noticed a few of the analysts squirm, but kept going. At one point, the group's manager blurted out "Geez, I don't think we've ordered CSRs in years. We know we should, but just calling the vendors to order them is a huge ordeal. When the CSRs finally roll in, we need someone to translate the data and enter it into our spreadsheets - with the volume of lines we have, it could take one of my people over a month, working full-time to read and enter the data. I don't have that bandwidth or that kind of time."
I like that he was being honest. He understood the value of the CSR - the need to have exact circuit/line numbers, locations, amounts, quantities and on and on - but acknowledged that the job was just too big to accomplish with his current team. In this economy, he certainly was not going to get the approval to hire on more staff, either.
All this CSR information, just sitting out there waiting to be analyzed - and it hadn't been tackled in years.
I wish you could have seen his smile when I told him that we would order all the CSR's, and dump all of their data into our auditing tool for them. Hello accurate inventory! Hello ability to deep dive audit! They took a huge step toward telecom expense control and cost reduction.
I just love a happy ending.... In just 60 days with us, they are going to begin to see a difference. Honesty is definitely the best policy.
Too often, we have a tendancy to get caught up in the challenges and pressures of running the business, information technology (IT) and telecom, to the point where the organization can make things more complex than they might have to be regarding expenses.  How well is your company performing strategic cost reduction and expense analysis? Do you have total control of your telecom expenses?
The Free Dictionary by Farlex:
control [kənˈtrəʊl] vb -trols, -trolling, -trolled (tr) 1. to command, direct, or rule to control a country 2. to check, limit, curb, or regulate; restrain to control one's emotions to control a fire 3. to regulate or operate (a machine) 4. to verify (a scientific experiment) by conducting a parallel experiment in which the variable being investigated is held constant or is compared with a standard 5. (Economics, Accounting & Finance / Accounting & Book-keeping) a. to regulate (financial affairs) b. to examine and verify (financial accounts) 6. (Law) to restrict or regulate the authorized supply of (certain substances, such as drugs)
Sometimes seeing a reminder of a definition like this one for "Control" can help us to refocus on what is important and lead us to make sure that we do have telecom expense control. Does your organization have the proper controls and tools in place to manage this important function?
Valicom is ready and waiting to help you gain control and reduce your telecom expenses now! Through the depth of our services, we are uniquely positioned to provide you with the options and tools to manage and control you telecom expenses. - If you want to totally outsource your telecom expense management, Valicom has the experience and expertise to serve you
- If you are more comfortable outsourcing a portion of the telecom expense management activities; such as auditing, optimization, etc. Valicom has the experience and knowledge to serve you.
- If you feel you have control over this function and only need a tool to enable automation to streamline this important function and associated activites, then Valicom has the experience and knowledge and now the tool to serve you.
The choice is yours... but, make the choice to begin reducing telecom expenses now. The expense management solution you and your company selects will enable you to gain control. Decide to start or enhance your control today.
During my 25 years of experience in running IT and telecommunication in manufacturing, complex services, consulting and government, most of the companies when asked did not know how much they spent annually on telecommunication services. This includes wireless devices, wired devices, data and voice circuits and their total telecommunication related inventory. Knowing the answer to that question is the first step in achieving true bottom-line business cost reduction. When a company is not aware of their telecom spend or is not organized in a way to make this possible then strategic cost reduction is not easily achieved. The key to any process improvement or strategic telecom cost reduction initiative is to understand all the components that make up the telecom expense control. Then you focus on the components that consume the most resources or expenses and generate options that lead to a reduction in annual telecom expenses and improvement in telecom services. This should not be a difficult process with the right telecom expense management system. Does your company have an automated tool that provides expense analysis? Contact Valicom today for more information!
Telecom expense control - starts with the basics. Do you know the cost of processing only one invoice within your organization? What if you could offload the direct labor involved in processing telecommunication invoices, while reducing strategic business costs at the same time? If this is of interest to you, then you need to contact Valicom today for their best-in-class telecom expense control . Manual Processing: Costly and Time Consuming BNET
http://findarticles.com/p/articles/mi_qa3947/is_200404/ai_n9370347/ "Combining powerful character recognition technologies and business specific work flow, automatic invoice processing provides significant productivity gains and a fast ROI. The potential market for automatic invoice processing is a quite important one: only 4% of invoices are processed through EDI, (electronic data interchange) which means that 96% of all invoices are still received as paper documents. Furthermore, it takes more than 17 seconds to manually enter an invoice (assuming that only a few fields need to be indexed) and this is without counting the usual manual handling time per invoice. Keying in information from paper invoices is still the most time consuming and costly activity, yet it is probably the least value-added task in accounting departments.
 In fact, each supplier invoice can cost between $3 and $15 to the company; total cost of invoice processing including sorting documents, keying in data and archiving the invoice. Of course, the cost is much higher when a problem occurs: disagreement on the invoice amount, problems with the items listed, etc. One out of five invoices encounters such a problem and companies have to deal with this problem although many have not implemented predefined processes for problem invoices."
Start with addressing the simple processes; streamlining the operations associated with processing an invoice. Do it today!
Quick, Executives - Can you answer the following off the top of your head?
- Do you * really* know the dollar amount of your total annual Telecom expense?
- Would you like to slash an average of 30% off your annual Telecom expense?
- Are you confident that your Telecom/IT staff is giving you accurate reporting so that your company can make the best decisions with regard to your Telecom cost management and expense analysis?
Your turn, Management - Can you answer the following?
- Do you have access to the correct financial metrics that your leaders depend upon for making better and more informed business decisions?
- Are you certain your Telecom/IT analysts are giving you accurate Telecom information to pass on to upper management or negotiate with vendors?
- During budgeting periods, do you have access to accurate vendor spend ratios, trending, spend make-up, etc. for reliable strategic forecasting?
Last but not least, Telecom/IT Adminstrators (Admins.) - do you have these answers at your fingertips?
- Are you able to confidently confirm that you have each and every inventory item accounted for - including user, spend, location as well as an ongoing list of work in progress (WIP) issues that include billing errors and variance fluxes?
- Do you have the bandwidth to track and document all inventory changes and said billing issues; Following some issues and credits for, at times, months at a time until your vendor gets it right?
- Do you do the best you can tracking with an excel spreadsheet or access data base and network maps - but at times, your workload is so great these crucial steps get delayed or often missed altogether?
- Are you able to keep Customer Service Records (CSR's) on hand and up to date in order to monitor inventory and ensure that your company is being billed per contract?
- Are you utilizing a concrete accounting progress to maintain inventory and device counts across your company for all locations and users?
- Does your staff have the time and capability to review each invoice on an ongoing basis?
- Do you know where every circuit terms, that each POTS line is needed and that all of your cell phone usage is optimized?
I'm guessing the answer for you, Admins. - is probably no. You do the best you can with the tools provided, but you do not have software that allows you to focus less time on the day-to-day critical information, and more time on critical projects.
Because all the time (or very limited time) the Admins Spend on these critical functions funnel right to the top, Managers and Executives, a "no" answer to this portion of the questionnaire should make you nervous: If their data isn't 100% accurate - then the reporting wheels fall off for everything moving forward.
Give your employees the tools they need for confident accurate reporting with great Software as a Service (SaaS) tool. Go from false reporting and decision-making capability to accurate and concrete.
Stop thinking you're making great business decisions and start KNOWING you're making informed business decisions with a SaaS purchase that suits your needs. You'll be glad you did.
Clearview-as-a-Service is the only answer you need!
The current telecom expense management (TEM) competitive landscape is made up of TEM solution providers focused on the upper end of the market (companies with over 5,000 employees). According to “The Value of TEM to the Small to Mid-Size Business (SMB)” authored by AOTMP, “there is a common perception of greater effort and cost than financial gain” causing “small and medium size businesses to shy away from implementing a TEM program.” They further report that, “the keys to a productive and financially beneficial TEM program are establishing an inventory of telecom services, features, configurations, charges and service providers, and maintaining invoice accuracy.” This report also stated that, “technology assists in unifying a TEM program. SMB companies can simplify work flow, eliminate duplicate tasks and relate TEM information into usable views via technology.”
Interested in strategic cost reduction?
The research conducted by AOTMP also reported the following top telecom priorities for SMBs:
* Reduce telecom cost (62%)
* Learn/implement best practices (57%)
* Establish greater control over wireless costs (49%)
* Centralize telecom environment control (48%)
* Secure support for increasing staff to manage telecom (24%)
* Increase budget for more technology solutions (18%)
They further report “savings for SMBs with a TEM program with a focus on the TEM program savings activities are positioned to gain 22% greater savings as opposed to those without a TEM program.”
Today there is an answer to address the TEM needs, or Telecom Expense Control of SMBcompanies! Clearview-as-a-Service (CaaS), Valicom's telecom cost management software brings the power and control of large enterprise expense management to SMBs, who have historically lacked the internal resources and expense volume to realize benefits. Valicom’s CaaS offering is an easy-to-use, fully integrated, on-demand expense management system that provides real-time visibility into telecom expenses, pinpoints areas of corporate cost savings, while requiring minimal time and resources to implement. Designed to incorporate industry best practices and automated expense analysis functions, CaaS helps clients maximize company cost reduction, create greater operational efficiencies and reduce their dependence on suppliers, all while gaining the ability to reduce telecom expenses. Check us out at www.valicomcorp.comto learn more about CaaS and how your company can benefit from this innovative TEM solution!
At Valicom we have found that one of the best ways to reduce telecom expenses is by going out to Request For Proposal (RFP) for inactive or soon to be inactive contracts. Even if a Client doesn't want to change Carriers, they may be surprised to find changes other Carriers have made since they last looked into their services. These could be changes in service, pricing, equipment and more. Are you ready to negotiate a new contract? Sending the RFP out and waiting for the replies are the easy parts. Writing the RFP and compiling the information are another story. You may be asking yourself a few questions before you get started. How do I know what questions to ask? How do I compile the loads of information I get back from each Carrier? And most importantly, how do I know I am making the best business decision? Our answers to those questions are to create a decision matrix. Start with criteria which will help make a decision that is right for the needs of your company. For example, if you are sending an RFP for cellular services a few items that may be important to your business are service, contract terms and pricing. Now that you have the main items of importance listed, break them out further. If your Company does business internationally, you may want to add domestic and international coverage under the service category. Once the detailed criteria has been laid out, you will want to give each item a percentage of importance. Not only will this information help you develop your list of questions, it will also help you grade each Carrier. While you are compiling each carrier's response you can then look for the specified criteria and grade each response accordingly. Add up the grades to see which Carriers best fits your needs. For your no-charge Decision Matrix template, contact us at Valicom as the first step in reducing business expenses through effective contract negotiation. By Sara Demien Project Manager
My years of experience managing Information Technology and Telecom continues continuous to teach me that company's expense control, or lack of it, are problems that are resolved on a regular basis, but Telecom Expense management is not one of those problems that can be fixed once and then ignored. This is a constant recurring problem that requires attention!  The problem is easily ignored when this is addressed once and a contract is negotiated, or errors are found on an invoice that is being processed, etc. Recycled problems! Have you ever heard of this. Managing Telecom expenses is one of those that fall into this category. Companies need to institute a system and, or process that accounts for change in leadership priorities, change in front-line staff and most importantly a change in Telecom vendors or carriers.  The question is not should I outsource or should I keep it in-house, the question is do you have a tool, other than just a spreadsheet that people have to manually maintain and manipulate that automates the process, keeps the focus; integrates a proven, efficient work-flow and is significantly less expensive than traditional outsourcing of Telecom Expense Management (TEM) software that requires tremendous care and feeding by your staff? Yesterday this question was somewhat complex and took some research to sift through the competitive offerings available. With the Software-as-as-a-Service (SaaS) technology platform gaining traction, this is the option you cannot afford to ignore. At Valicom we would like you to consider our SaaS offering that is capturing the attention of companies all over the country. Clearview-as-a-Service (CaaS) is the TEM software that will become the tool of choice that you can no longer afford to live without! Check it out! For more information, or to start your 30-day free trial contact us now... can you afford not to?
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