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In my last blog entitled "To SaaS or Not To SaaS...??," I provided just a few of the advantages of utilizing on-demand telecom expense management software. Those outlined were just the tip of the iceberg. Here are a few others.
 Software-as-a-Service, or SaaS, can be easy-to-learn and simple-to-use, while still possessing robust capabilities. Through online training and client support teams, the user can expand their use of the tool as their knowledge increases. Upgrades are installed automatically as they are rolled out, usually at no additional charge. SaaS telecom expense management solutions can scale up or down with the users’ volume requirements. And SaaS TEM technologies come at a much lower price point than more traditional TEM solutions. Thus SaaS is a low-cost way to access the low hanging fruit of expense reduction without the infrastructure, IT support, and high learning curve required with on-premise software.
There is also the issue of deployment time. According to recent analyst research, it can take anywhere from 8 – 10 months to implement traditional telecom expense management applications. This can be dramatically reduced to days or weeks with SaaS because of the ease of deploying a web-based solution vs. on-premise or outsourced options. Custom reporting can be easily configured and installed at any time, as the product is delivered online. In addition, SaaS tools can capture and analyze usage and fixed costs from billing and produce exceptions reports, outlining potential errors and other savings opportunities. Clearview, Valicom's self-service telecom expense management software, offers these benefits and many more!
While there are many benefits, there are some potential drawbacks of telecom expense management software-as-a-service. To learn about these disadvantages and how you can mitigate them, register for Valicom's whitepaper entitled "Can TEM SaaS Solutions Lower Your Telecom Expenses For Mid-Market Companies?" OR register to watch the streaming telecom expense management webinar sponsored by Valicom about this topic.
Almost there. And you're probably sick of me talking about all this extra WORK I think you should do to reduce telecom expenses. But then now you know why some people give up and outsource it to a telecom audit team. But it's also why we built our new Clearview TEM software tool that we deliver via the web. It's easy to learn, not too expensive and it makes all this a whole lot easier.  But that's not what you're here to read about. So onward and upward. What's Step Five, you ask? Stepping on the smart phones. In other words - managing your wireless expenses, mobile phone management, mobile management, whatever you choose to call it. It means implementing a wireless policy. Standardize what your people can buy, what plans they can utilize, what features they have, etc. This allows you to better negotiate and track wireless costs. As your wireless device options continue to erupt, the ability to properly manage these devices and their associated costs will continue to be a challenge to all organizations. Gartner states: "Defining corporate user requirements and policy is essential for all sizes of organizations, and although every company will need a unique policy, there are key areas that every policy should contain." Wireless expense management is the current focus of most Information Technology and Telecommunication departments. To help with this task, we offer a Wireless Policy template to get you started. Stay tuned for Part Six - Talk softly but carry a big stick. Contract negotiation......
There are several models used by mid-market companies for telecom expense management. These models include manual processes performed internally, outsourced services, homegrown applications, on-demand software-as-a-solution (SaaS) solutions and on-premise vendor solutions.  Manual processing includes the use of spreadsheets and other labor-intensive processes to manage telecom expenses. Outsourced services involve a 3rd party that performs all or part of the end-to-end processing of telecom bills including processing and paying the invoices, auditing and analysis for savings opportunities, management of assets such as lines, circuits and devices, and providing deliverables and reports for informational purposes. Homegrown applications include the development of an internal database to assist organizations in managing their expenses. SaaS involves providing self-serve, web-based software and back-office services that enable corporate business analysts to perform telecom expense management in-house, implementing savings opportunities themselves. On-premise solutions involve licensed software that is loaded on a server at the customer’s premises for the purposes of managing telecom costs. So, what are the common approaches to managing telecom expenses today? To find out more, check out this link to my earlier blog on this topic entitled "Mid-Market Companies' Current Approach to Managing Telecom Expenses" or download Valicom's whitepaper entitled "Can TEM SaaS Solutions Lower Telecom Expense For Mid-Market Companies?" or register to stream a webinar sponsored by Valicom about this topic.
The market for Telecom Expense Management software is getting crowded. Not much more than five years ago, our challenge was mostly centered around educating organization that Telecom Expense Management companies existed and that there is an entire industry whose goal is to reduce business costs, perform telecom audits and provide telecom cost management software. Now, the word is out and the challenge has shifted to differentiating one expense management solution from another.
 The good news here is that the consumer has choices and is in a position to be a little picky. When it comes to this pickiness, the savvy buyer is wise to make sure that any telecom expense management software solution can serve as an audit workbench as well as an information repository. This is to say that any TEM software is going to give you reports, trending, and a way to organize your expenses at a glance. What can differentiate a select few from the many are additional tools to give you the power to perform telecom auditing, expense analysis, and other activities to reduce business costs.
Even if you use a third party telecom expense management firm to help you today, who knows what the future holds? Today you may outsource certain functions that tomorrow you may want to take in house. All things being equal, a true workbench that provides customizable audit screens, issue tracking and resolution, and tools for optimizing telecom expenses, in addition to access to information, could save a lot of time and money in the long haul. Let the telecom expense management workbench be your key to hammering the fat out of your telecom expenses. –SAM
www.valicomcorp.com
OK, excluding the wide array of jerky products, what’s the coolest thing about the 7-11? Easy: it’s ALWAYS open.
In all the hubbub over Telecom Expense Management, one subject that gets lost is the topic of openness. In other words, does your telecom management solution truly support the way YOU do business?
Asking a TEM software vendor to perform modifications is fine and, sure, sometimes a few tweaks are needed in order to ensure you can reach your strategic cost reduction goals and get the telecom expense analysis completed accurately and expeditiously. Still, there’s something to be said for understanding what your telecom expense management software was really engineered to do. Some specifics in this regard include:
- Does your telecom expense management system handle only carrier expenses or can it also house peripheral items like phone system leases, hardware specs, and other areas that should logically be grouped with telecom carrier expenses?
- Is your system equipped to handle your current account coding structure and expense allocation strategy?
- Is it flexible enough to adapt easily if your business environment changes?
- If you outsource telecom management functions, can your provider adapt to changing needs for telecom expense reporting and trending?
- Can your telecom software mimic the workflow your company uses to process telecom invoices and related data?
These are all key questions to consider in evaluating telecom expense management solutions and, again, openness is the key to the lockless door at the 7-11. -SAM
www.valicomcorp.com
Have you ever wondered what the most common mid-market approach is to managing telecom expenses today?
During a recent AberdeenGroup telecom expense management webinar sponsored by Valicom on the topic of SaaS TEM Solutions for the mid-market, there was an informal poll conducted with 75 mid-market attendees around the question “ What is your current approach to managing telecom expenses?” The results of the responses are shown in the graph below:
This poll indicated that the majority of attendees used an internal manual processing approach to telecom expense management. Contingency audits comprised the majority of outsourced services available to mid-market companies, and other telecom expense management solutions are virtually non-existent for medium-sized businesses.
Greater telecom expense complexities drive larger organizations to deploy homegrown applications and on-premise software; however they tend to be too complex and costly for mid-market companies. According to Hyoun Park, Research Analyst, Telecom and Unified Communications at AberdeenGroup: "AberdeenGroup research shows a large need with middle market organizations for on-demand telecom expense management solutions. This TEM technology brings the control and cost efficiencies of large enterprise expense management to mid-market corporations who have historically lacked the internal resources and expense volume to realize benefits."
To find out more about the benefits of TEM software SaaS solutions for the mid-market, click on this link to Valicom's whitepaper entitled "Can TEM SaaS Solutions Lower Telecom Expenses For Mid-Market Companies?" OR go to this link to download a streaming video of the webinar sponsored by Valicom about this topic.
At the risk of losing my man-card, I must admit that I know nothing about cars. I can’t recite models and I can’t change my oil. For me, turning on the air condition and radio represents a major mechanical coup. It is with this complete lack of automotive authority that I express my surprise at what I saw at a recent custom auto show I attended.  You see, I don’t really understand how putting in after market features like leather wraps on steering wheels and hanging dice fuzzy enough to make Elvis jealous are considered “custom” unless the eventual owner of the car is allowed to choose these features. In the world of telecom expense management, this same rule should apply. If you’re paying for telecom cost management software or any other expense management services, there are certain things that should be customized especially for you. For example, if you outsource telecom functions, such as telecom invoice payment, your TEM provider should provide your with payment feeds in the format your AP system is expecting. You should also have the ability to get telecom stats that are summarized in a report that has the format and data of your choosing. Insist that your software has workflow capabilities that match the way you do business. In short, demand a solution customized to your environment. Insisting on customization helps you in another way too – by drastically pairing down the list of telecom expense management companies with whom you’re willing to do business. There are simply not many of us out there who have taken telecom cost management and made it customer-centric. Call us and let us put the “custom” back in “customer”. -SAM
Telecom Expense Management discussions inevitably breed discussions about expense analysis, telecom stats, telecom technology and a lot of other geek talk. But for the more ecologically conscious, another angle exists. Consider filing your telecom expense control program under the heading of “Green Initiatives”. How can this be, you ask? Well, any good telecom invoice management process, be it performed internally or outsourced to a telecom expense management service provider, should include a decided effort to convert as many paper invoices as possible into electronic format. This is easier to do than you think and yields tons of benefits.
Electronic invoices get processed quicker. This means more chance to catch errors before they become overcharges. It also means fewer late fees and less risk of human error. All of these things clearly will reduce telecom expenses on their own, but there’s more. A recent study by one of our nation’s leading universities has created a formula for measuring the environmental impact of paper invoice processing. Considering factors such as labor, waste, pollution, and other negative factors involved in processing paper, they concluded that there is an environmental cost of $1.14 per page that comes with paper invoices. Think about how thick some of your telecom invoices are and then start doing the math. Just make you’re sitting down when you do it. There are so many reason to get control of your telecom expenses, but if you can reduce expenses and do the right thing by the environment in the process, why not do it? Turn your company into a lean, green machine and give us a shout if you need help. - SAM
A couple of weeks ago, I attended an Accelerate Madison event entitled "Cloud Computing 101." One of the speakers, Todd Loeppke of Savvis, Inc., a global IT utility services provider, did a nice job of outlining the various different cloud delivery models, cloud advantages, challenges for clients, top cloud applications and cloud service providers.
 The top cloud applications included collaboration apps, web apps, data backup, business apps, personal apps, storage on demand, IT management, server on-demand, analytics, appdev and technical apps. What might drive organizations to the cloud? According to Savvis' research, the following were the top 3 reasons:
1). The ability to scale up and down resources to manage demand: 36%
2). Lower total cost of ownership (TCO) for infrastructure: 33%
3). Improved reliability: 25%
The cloud delivery models that were outlined included Infrastructure-as-a-Service (IaaS), Platform-as-a-Service (PaaS), Software-as-a-Service (SaaS) and any combination of these models. The top SaaS applications were web-conferencing and CRM. Once again, there was no mention of telecom expense management, as a SaaS application.
Based on Valicom's market research and the interest we are receiving from small, middle market and larger clients, there is a significant need for on-demand, self-service telecom expense management solutions.
Additionally, best practices training and education in conjunction with access to a telecom expense management SaaS application can significantly impact client's cost efficiencies and hard dollar telecom savings results.
Clearview, Valicom's telecom cost management software, is a SaaS TEM application that answers this marketplace demand. It is a middle ground for those who are not looking to outsource telecom expense management and have a need to enable internal analysts by automating their TEM processes to maximize telecom expense control. To check out how Clearview can benefit your organization, go to www.valicomcorp.com and view our free demo. It will be worth a few minutes of your time, I promise!
ROI…or, if you prefer, Roi. If you have a business bone in your body, you know that ROI means “Return on Investment.” If you have any French blood in your body, you know that “Roi” means “king.” If you have both business bones and French blood in your body, you are one of the rarest forms of humanity who has ever walked the earth. Still, mon ami, enjoy my blog, where freaks of nature are not only welcome, but celebrated. 
French bashing aside, from a telecom cost management point of view, the homographic relationship between variations of “ROI” is perfect. This is because organizations looking to outsource telecom services and reduce telecom expenses, should consider ROI to be king when it comes to reasons to take action. Case in point: your organization spends, say, $5 million annually on telecom expenses. You perform an expense analysis and determine that there’s probably a way to reduce telecom expenses through better telecom vendor management, contract negotiation, and strategic cost reduction. The problem is that your staff has neither the time nor expertise to do this job properly. On this basis, you decide to give up and live with your suspiciously high telecom expenses. Before letting yourself become this example, crunch some numbers. If you’re spending $5 million and saved a meager 5% by outsourcing telecom expense management activities to a qualified firm, that’s $250,000 you’re saving on an annual basis. This is likely enough to cover the costs of outsourcing and, more importantly, is probably far less than you’ll actually get back. Good telecom expense management firms average between 15 and 30% savings if you let them give you the full treatment. Talk about ROI! In the end, the business case clearly supports taking action here. So make the call, crack open your Beaujolais Nouveau, and enjoy your four hour lunch. Bon Appétit! -SAM www.valicomcorp.com
Walking around here on a Monday morning, the passion that our telecom audit teams have for their job may not be immediately apparent. But quarter after quarter, Valicom surveys our clients, and finds an increased level of satisfaction with our ability to reduce telecom expenses. We have hit a record 3.79 score, as shown in our latest press release. However, this wouldn’t come as a surprise, if you knew our project management people. They don’t just care about wireless expense management or telecom invoice auditing, they care about the person on the other end of the phone. We’re here to solve problems for our clients, whether through our telecom management outsourcing, or via our new Clearview software-as-a-service. And that attitude IS apparent when you discuss day-to-day operations with our team members. You hear about projects and problems, true, but also about personalities. It’s obvious that there is a deep connection with our clients, a desire to help them do their jobs. We know that our key deliverables are cost reduction and expense management. We can save our clients money, resources and time, and that is increasingly important in the current rough economic climate. That good feeling - knowing that we are helping them make better business decisions and strengthening their bottom line - makes it worth getting up in the morning. Read more in our latest press release - Valicom Reports a Continued Increase in Customer Satisfaction Scores.
Over the last decade, most organizations have reclassified their internal telecom expense management as an IT function and handed the responsibility to an already overburdened IT staff that is generally not knowledgeable about telecom services. In addition, a well-managed internal telecom expense function involves a cooperative effort between the IT/Telecom staff and the Accounts Payable staff. This also requires streamlined, well-defined and automated processes. With the complexities of telecom services including tens, hundreds or thousands of monthly invoices, circuits or devices, using spreadsheets and other manual processes for managing telecom expenses has added to the challenges of in-house telecom expense management for most businesses today. This underscores the need for the automation of TEM processes whether in-sourced or outsourced. According to Gartner, “at the heart of any TEM offering is an automated software platform used by the business or by an external service provider managing a company’s telecom invoices and assets.”
There are also many market pressures that are driving the need for TEM investments for enterprises today. According to Aberdeen, these include “financial regulations (SOX compliance), implementation of new technology, globalization, carrier consolidation and security concerns (wireless e-mail/PDAs with sensitive data that is not centrally managed).” In addition, the economic climate is driving the need for cost reduction in areas that were otherwise ignored in past years. Because of these reasons, it is difficult for corporations to get their arms around their telecom expenses. According to Aberdeen, “most firms manage less than 67% of their telecom expenses.”
Clearview, Valicom's telecom cost management software, is designed to address today's market pressures and client's needs for TEM automation. The system workflow is built to incorporate best practices and tools for greater operational efficiencies, telecom expense control and strategic cost reduction. Contact us today for a free Clearview demonstration!!
Too often, we have a tendancy to get caught up in the challenges and pressures of running the business, information technology (IT) and telecom, to the point where the organization can make things more complex than they might have to be regarding expenses.  How well is your company performing strategic cost reduction and expense analysis? Do you have total control of your telecom expenses?
The Free Dictionary by Farlex:
control [kənˈtrəʊl] vb -trols, -trolling, -trolled (tr) 1. to command, direct, or rule to control a country 2. to check, limit, curb, or regulate; restrain to control one's emotions to control a fire 3. to regulate or operate (a machine) 4. to verify (a scientific experiment) by conducting a parallel experiment in which the variable being investigated is held constant or is compared with a standard 5. (Economics, Accounting & Finance / Accounting & Book-keeping) a. to regulate (financial affairs) b. to examine and verify (financial accounts) 6. (Law) to restrict or regulate the authorized supply of (certain substances, such as drugs)
Sometimes seeing a reminder of a definition like this one for "Control" can help us to refocus on what is important and lead us to make sure that we do have telecom expense control. Does your organization have the proper controls and tools in place to manage this important function?
Valicom is ready and waiting to help you gain control and reduce your telecom expenses now! Through the depth of our services, we are uniquely positioned to provide you with the options and tools to manage and control you telecom expenses. - If you want to totally outsource your telecom expense management, Valicom has the experience and expertise to serve you
- If you are more comfortable outsourcing a portion of the telecom expense management activities; such as auditing, optimization, etc. Valicom has the experience and knowledge to serve you.
- If you feel you have control over this function and only need a tool to enable automation to streamline this important function and associated activites, then Valicom has the experience and knowledge and now the tool to serve you.
The choice is yours... but, make the choice to begin reducing telecom expenses now. The expense management solution you and your company selects will enable you to gain control. Decide to start or enhance your control today.
How big does your organization need to be to benfit from Telecom Expense control? What tool do you utilize to manage this function? Are you using a spreadsheet? How about telecom cost management software? Typically, there are plenty of soultions out there from pure outsourcing to expensive telecom expense management ( TEM) software that requires a ton of care and feeding.  The fact is with the Software-as-a-Service (SaaS) technology, your options to benefit from TEM software at a fraction of the price of outsourcing, is now available and ready for you to reduce telecom expenses for both wireless and wired. Should you be concerned with Telecom expense management? If an average reduction in annual telecom spend of 30% is important to you, then you should be concerned.  Valicom now offers their Clearview-as-a-Serivce (CaaS) SaaS solution to most companies, regardless of the size of their annual spend. Consider a demonstration of CaaS today to see how you are able to reduce telecom expenses!
My years of experience managing Information Technology and Telecom continues continuous to teach me that company's expense control, or lack of it, are problems that are resolved on a regular basis, but Telecom Expense management is not one of those problems that can be fixed once and then ignored. This is a constant recurring problem that requires attention!  The problem is easily ignored when this is addressed once and a contract is negotiated, or errors are found on an invoice that is being processed, etc. Recycled problems! Have you ever heard of this. Managing Telecom expenses is one of those that fall into this category. Companies need to institute a system and, or process that accounts for change in leadership priorities, change in front-line staff and most importantly a change in Telecom vendors or carriers.  The question is not should I outsource or should I keep it in-house, the question is do you have a tool, other than just a spreadsheet that people have to manually maintain and manipulate that automates the process, keeps the focus; integrates a proven, efficient work-flow and is significantly less expensive than traditional outsourcing of Telecom Expense Management (TEM) software that requires tremendous care and feeding by your staff? Yesterday this question was somewhat complex and took some research to sift through the competitive offerings available. With the Software-as-as-a-Service (SaaS) technology platform gaining traction, this is the option you cannot afford to ignore. At Valicom we would like you to consider our SaaS offering that is capturing the attention of companies all over the country. Clearview-as-a-Service (CaaS) is the TEM software that will become the tool of choice that you can no longer afford to live without! Check it out! For more information, or to start your 30-day free trial contact us now... can you afford not to?
Historically, the decision for companies to outsource their management of telecommunication expenses and desire for telecommunication optimization has always been directed at C-level. This decision can be complex in having to determine if Telecommunication Expense Management (TEM) is a part of the company's core competency. Then the task was to create an Request For Proposal (RFP) and select a partner that will benefit the company the most. Today, with TEM providers expanding expense management options through software-as-a- service type offerings, this decision is no longer just a C-level decision. Any IT or telecom analyst with discretionary budget influence and the desire to add another tool to help them do their job more efficiently and reduce telecom costs is now in a position to make that decision. As a TEM provider Valicom is leveraging many years of industry expertise weaved into a simple process to improve your work and business. Valicom offer Clearview-as-a-Service (Caas) as the tool that companies cannot live without. Automated functions have been weaved into CaaS to reduce the amount of time companies need to spend in manging the TEM function. Responding to current client requests, Valicom has also created a Wireless Optimization tool that provides an automated comparison to identify activites to immediately reduce business expences, while improving coverage and efficiency. In using the software-as-a-service (SaaS) approach there are the following benefits: - No disruption to IT infrastructure.
- No displacement of employees and better use of their time for higher value-added activities.
- No complications regarding software licensing or version control.
- 24 x 7 access to powerful, on demand software for your business.
- Rich reporting to provide the visibility necessary to make better financial decisions faster.
Please Valicom today to learn more about the latest technology tool to control and reduce Telecom expenses through effective business analysis.
Telecom Expense Management; a necessary requirement in the quest to achieve strategic cost reduction. Regardless of the size of the company, all businesses are always looking for ways to understand, validate, control and reduce business expenses. Companies that recognize the need for telecom expense control can choose between the following methods: - Manual Auditing - this approach usually involves an individual performing research and basic auditing tasks on thee own with a learn-as-you-go approach.
- Software Auditing - in-house employees use specialized software to optimize usage and billing. Historically this has included software provided by vendors that have an impact on the company's Information Technology (IT) infrastructure. Some software providers will also offer a Web interface to a hosted model.
- Enterprise - analytical tools automatically reconcile detailed billing, inventory and payment processing. These type of systems usually require significant care and feeding and due to the complexity require dedicated staff.
- Outsourced or Managed services - many options are available to companies to manage specific TEM life-cycle activities and cost allocation.
The size of the company can sometimes dictate the TEM tool selected. There are many software directories available on-line to observe the many options to consider. Software-as-a-Service (SaaS) is the latest technology available to provide TEM tools and expense analysis without the high-cost of complex software that requires significant dedicated focus and support, significantly reduced cost and no impact on existing IT infrastructure. The iconic, most notable example of the SaaS technology is SalesForce.com. This tool has enabled companies in all industries to utilize powerful Sales tools to manage their sales and lead generation activities at a fraction of the price to develop their own, or to purchase costly software that needs to be modified to suite specific business. Valicom has announce the launch of their TEM software solution utilizing SaaS technology called Clearview-as-a-Service (CaaS). For more information and the opportunity to experience the automation and benefits of this tool, please contact us!
The traditional approach for some enterprise level companies has been to outsource Telecom Expense Management (TEM) to TEM providers. While companies search TEM expertise in Mobile Management and Telecom expense control, how much research do companies actually do to ensure that their potential partner has values that are aligned?  We believe that it is our obligation to share our expertise with clients in order to improve their financial and operational intelligence. Only by doing this can we help increase your financial and operational performance. This realization helped us create our Core Vision, which is something we are driven by every day and every step of the way: "Through a unique combination of ingenuity and enlightenment, we are transforming the TEM industry and creating a better-educated marketplace." In addition, we are driven by our Core Values on a daily basis. Employees at Valicom are rewarded quarterly with recognition from peers for displaying actions falling within our Core Values. These are valued we feel contribute significantly to the continued success of our clients.
Our Corporate Values
Memorable Experiences - Visibility, Winning, Life-Changing, Meaningful, Fulfilling, Dreams
Enduring Connections -Co-creation, Leadership, Collaboration & Teamwork, Long Term Relationship, Mutual Respect, Community
Authenticity - Originality, Integrity, Thought Leaders, Ethical, Diversity, Distinctive
Inspiration - Can-Do, Free Spirited, Freedom, Enlighten, Visionary, Open-Minded
Innovation - Out-of-the-Box, Strategic, Creative, Ingenuity, Transformation, Leading Edge
Passion - Enthusiasm and Fun, Confidence, Compassion, Excellence, Sense of Urgency, Ambition, Empowerment, Ownership |
If you live by your values and have alignment with partners, success will be inevitable! Obtaining telecom cost reduction through telecom cost management software are easily achievable when the right partner is selected. Valicom's clients continue to speak loudly by expressing their views via their quarterly Client Satisfaction surveys. Contact us today to begin your customized service and support!
I have been reading the AOTMP telecom expense management (TEM) discussions on LinkedIn and I find it astounding that, after interviewing hundreds of enterprises, AOTMP found that corporations with over $1B in annual revenue experienced an average implementation time for wireless mobility management (WMM)/TEM technology of 10.5 months and companies with less than $50M in annual revenues experienced an average conversion time of 8 months. I'm assuming that enterprises between $50M and $1B in revenues experienced an average implementation time somewhere between the 8 and 10.5 month range.  From this data, I wonder what the level of support or assistance from the TEM/WMM suppliers has been in the implementation phase for the transition to take this long! Granted, many client environment's are complex and the process of gathering invoices, cost allocation codes, customer service records (CSRs), contracts etc. can be a daunting task; however, with the support and project management of an experienced TEM/WMM supplier team, the transition should take no more than 3 - 4 months even for companies with over $1B in revenues. Valicom has been implementing TEM/WMM solutions for the past 20 years and the average time it has taken for our most complex business process outsourcing solution for companies with over $1B in revenues is 3 months. With our Clearview-as-a-Service (CaaS) solution, implementation can occur in as little as one month depending on client size and the volume of invoices, circuits and wireless devices they may have. Time is money and the focus is to properly manage the function and reduce business costs. With many clients, one of the main benefits of a telecom expense management solution is company cost savings through reduced telecom expenses. Operational efficiencies can also be achieved by utilizing best practices and automated telecom cost management software, once fully implemented. With conversion times as high as 10.5 months, I can only imagine that the return on investment (ROI) is quite long when using other TEM/WMM suppliers based on the AOTMP research statistics. Over the past 20 years, Valicom has achieved an average telecom cost savings track record of 30.4% savings on our client's telecom expenses and in most cases a return on investment is realized in the first year of the engagement. With our Clearview-as-a-Service telecom cost management software at a lower price point than business process outsourced services, and an almost immediate time to savings, the return on investment is generally much quicker. If you would like to experience the quick implementation first-hand, try our free 30 day CaaS trial. I guarantee you will be impressed! Valicom is the key to achieve true strategic cost reduction. Contact us today!
What tools are you using to reduce business costs? I was always taught by my Father that it is always best to have the right tool for the job. Having the right tool allow you to be successful each time you do the job, in the most efficient way.   Telecom expense management is no different. Sometimes we need to look at the process of how we perform work and consider if there are any alternative methods. Some would call this thinking outside the box. To acheive true telecom cost reduction, a complete understanding of the entire process is required. Starting with the collection of Customer Service Records (CSRs) from all appropriate carriers will serve as the foundation of identifying telecom assets. Gathering all telecom invoices, performing telecom auditing, cellular optimization and telecom contract negotiation are just some of the activities that require a fresh look to make sure that your company has the best tool for the job. Traditional telecom expense management (TEM) business process outsourcing (BPO) services are appropriate when a company determines that Telecom expense management is not their core competency. Howerver, when a company determines that they are good at telecom expense analysis and telecom auditing, the question then becomes; are the Excel spreadsheets we have the right tool for the job?". With the economy in the early stage of recovery, IT and Telecom budgets will continue to be tight. So now is the time to review the tools your company uses to reduce business costs. Valicom announced its Clearview-as-a-Service (CaaS) , or Clearview SaaS application in February, 2010 to be the best tool in the tool bag; to gain control over telecom expenses and enable you to manage these expenses like never before. Visit our website http://www.valicomcorp.com/ and sign up for your 30 day free trial. Let us load your data, train you on the process and share the secrets of Telecom auditing. Checkout CaaS and see for yourself! You will find that this is by far the best telecom cost management software available to the middle market today. http://www.valicomcorp.com/index.php/Clearview-as-a-Service.html
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